Data privacy is important to Cintoo US, Inc. (“Cintoo”) and its parent and all other companies of the Cintoo group (collectively “Cintoo Group” or “we” or “us” or “our”).
This Privacy Policy (“Privacy Policy”) describes how we collect, use and share the information you provide when you (“you” or “Visitor(s)”) visit our Website at https://cintoo.com/ and any other websites that the Cintoo Group operates (each and collectively the “Website” or “Website”).
This Privacy Policy also describes the choices available to you, regarding Cintoo’s use of your Personal Information, the steps you can take to access this Personal Information and to request, correct or delete it. Cintoo will not collect, use or disclose your Personal Information other than in compliance with this Privacy Policy.
Please note that for the purposes of the European Union’s General Data Protection Regulation (“GDPR”), Cintoo is the controller of Visitors’ Personal Information.
By using and accessing our Website, or voluntarily providing your information to us, you signify that you agree to the terms of this Privacy Policy as well as to our Website Terms and Conditions of Use.
If you have any question or concern regarding this Privacy Policy, please direct any inquiry to privacy@cintoo.com. or by mail to:
When you visit our Website, you may voluntarily provide Personal Information to us. These are most commonly encountered when:
5.1 Information collected through Tracking Technologies
We may also obtain information about you from other sources or retain third party services to operate our Website and help us monitor, collect, analyze and better understand your interactions with our Website. These other sources may include, without limitation, advertising services technologies and third-party advertisers, sponsor links on other third-party websites, database management, web analytics services.
7.2 Legal basis (for EEA Visitors only)
If you are a Visitor from the European Economic Area (“EEA”), our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it.
However, we will normally collect Personal Information from Visitors only where we have Visitors’ consent to do so, where we need the Personal Information to perform a contract with you, where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask Visitors to provide Personal Information to comply with a legal requirement or to perform a contract, we will make this clear at the relevant time and advise Visitors whether the provision of Visitors’ Personal Information is mandatory or not (as well as of the possible consequences if Visitors do not provide their Personal Information).
Similarly, if we collect and use Visitors’ Personal Information in reliance on our legitimate interests (or those of any third party), we will make clear to any Visitor at the relevant time why we need to that Visitor’s Personal Information. If we process personal information in reliance on Visitors’ consent, Visitors may withdraw their consent at any time.
If you have questions about or need further information concerning the legal basis on which we collect and use Visitor’s Personal Information, please contact us using the contact details provided under the “Contact Us” section below.
8.1 We may share your Information with our Service Providers.
We employ and contract with people and other entities that provide us with certain services, such as hosting, maintenance and security of our Website, analytics (collectively, our “Service Providers”) to assist in the provision of our Website. We provide these Service Providers with only the Personal Information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. Unless we tell you differently, our Service Providers do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Service Providers.
8.2 We may share your information in the event of a change of control.
We may also transfer and assign your Information in the event we are sold, acquired, or a majority of our business is acquired by a third party.
8.3 We may share your information with our related companies.
We may also share your Information with our related companies for purposes consistent with this Privacy Policy.
8.4 We may share your information in response to legal requests.
We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate the Website, process registrations and to protect the rights or property of Cintoo (including but not limited to disclosure where we believe that such disclosure would be necessary or appropriate to investigate and defend ourselves against any third-party claims or allegations) or to protect the rights, safety or property of our Visitors or others.
Cintoo may transfer your Personal Information between the Cintoo Group and/or to the third parties’ providers discussed above. We may transfer your Personal Information outside the EEA relying on appropriate or suitable safeguards or specific derogations recognized under data protection laws, including the GDPR.
The European Commission has adopted standard data protection clauses, which provide safeguards for Personal Information transferred outside of the EEA. We may use Standard Contractual Clauses when transferring Personal Information from a country in the EEA to a country outside the EEA. If your Personal Information are affected, you can request a copy of our Standard Contractual Clauses by contacting us as set forth in the Contact Us section below.
10.1 Security
Cintoo is committed to ensuring the security of your Personal Information. We take reasonable precautions to protect the confidentiality and security of your Personal Information placed on our Website.
Any Personal Information that we store is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We strive to take reasonable measure to protect your security. However, no security system is impenetrable we cannot guarantee that any information may be accessed, disclosed, altered or destroyed by any breach.
10.2 Personal Information Retention
As a controller of Personal Information of our Website’s Visitors, we retain the Personal Information we collect where we have an ongoing legitimate business need to do so or until delete your account, whichever comes first. This is a case-by-case determination that depends on the nature of the date, why it is collected.
When you delete your account or when we have no ongoing legitimate business need to process your Personal Information, we will either delete it or anonymize it.
For example, where we are processing Personal Information based on your consent, that you voluntarily submitted to us, we generally will retain the Personal Information for the period of time necessary to carry out the processing activities to which you have consented (subject to your right, under certain circumstances to erase some of your Personal Information, see below Section 11).
11.1 Promotional and Newsletter Communications.
You may opt out of receiving promotional and newsletter marketing emails by following the opt-out instructions provided in the bottom of those emails. We will process your request within a reasonable time after receipt. You will continue to receive transaction-related emails regarding products or services you have requested and administrative communications, such as updates to this Privacy Policy.
11.2 Accessing, Correcting or Editing your Personal Information.
You may update, correct or editing Personal Information associated with your account by contacting us by email at privacy@cintoo.com. Updates, corrections and edits will be approved within a reasonable time after receipt.
11.3 Deleting your Personal Information.
You may delete your account at any time by contacting us by email at privacy@cintoo.com. Deletion will be approved within a reasonable time after receipt, and we will not retain any Personal Information after deletion, except the retention of certain information as required by law or for legitimate business purposes.
11.4 Exporting your Personal Information.
If you would like to export your Personal Information, you will have to contact us by email at privacy@cintoo.com. We will send your exported data, free of charge within a reasonable time after receipt of your request.
11.5 Request that we stop using your Personal Information.
You may ask us to stop accessing, storing or using your Personal Information where you believe we don’t have the appropriate rights to do so. For such request, you may contact us by email at privacy@cintoo.com. We will investigate then respond to your request within a reasonable time.
If you are a California resident, California law permits you to request information regarding the disclosure by Cintoo of your Personal Information to a third party for that third party’s direct marketing purposes. To make such request and opt out at any time after granting approval, please contact us by email to privacy@cintoo.com.
The Website is not directed at children under the age of 18. We do not knowingly solicit or collect Personal Information from children under the age of 18.
If our Privacy Policy changes, we will post any changes on this page and if the changes are significant, we will post a notice on the Services homepages or will send you an email. We advise you to keep record of prior versions of this Privacy Policy. We also encourage you to review this Privacy Policy regularly to stay informed about our practices and the ways we can help you to protect your privacy. You will be bound by any changes to the Privacy Policy when you use the Services after such changes have been first posted.
If you have any questions or concerns about how your Personal Information is handled, please direct your inquiry to privacy@cintoo.com.
