1. Introduction
Data privacy is important to Cintoo US, Inc. (“Cintoo”) and its parent and all other
companies of the Cintoo group
(collectively “Cintoo Group” or “we” or “us” or “our”).
This Privacy Policy (“Privacy Policy”) describes how we collect, use and share the
information you provide when you
(“you” or “Visitor(s)”) visit our Website at https://cintoo.com/ and any other
websites that
the Cintoo Group operates
(each and collectively the “Website” or “Website”).
This Privacy Policy also describes the choices available to you, regarding Cintoo’s use of
your Personal Information,
the steps you can take to access this Personal Information and to request, correct or delete
it. Cintoo will not
collect, use or disclose your Personal Information other than in compliance with this
Privacy Policy.
Please note that for the purposes of the European Union’s General Data Protection Regulation
(“GDPR”), Cintoo is the
controller of Visitors’ Personal Information.
By using and accessing our Website, or voluntarily providing your information to us, you
signify that you agree to the
terms of this Privacy Policy as well as to our Website Terms and Conditions of Use.
If you have any question or concern regarding this Privacy Policy, please direct any inquiry
to privacy@cintoo.com. or
by mail to:
Cintoo US, Inc.
490 Post Street, Suite 640 - San Francisco, California 94102
2. Scope
2.1 When this Privacy Policy applies:
This Privacy Policy describes how Cintoo collects, processes and discloses your Personal
Information when you visit our
Website. Any reference to “Personal Information” shall mean any information that can
be used
to uniquely identify or
contact you, as an individual, including but not limited to, your first and last name, email
address, credentials,
demographic data.
2.2 When this Privacy Policy does not apply:
This Privacy Policy does not apply in the following situations:
Third-party websites: Our Website may contain links to third party websites that are not
owned or controlled by Cintoo.
This Privacy Policy does not apply to these third-Party websites. Please be aware that we
are not responsible for the
privacy practices of such other websites.
Services: this Privacy Policy does not apply to our security and privacy practices when a
Visitor registers, accesses
and uses our services (hereafter a “Customer”), which we market for subscription on
our
Website (the “Services”). This
Privacy Policy does not also apply to all Personal Information we collect and process on
behalf of our Customer. These
privacy practices are detailed and governed by our separate Services Privacy Policy.
3. Table of Content
- Personal Information that you voluntarily provide to use
- Personal Information that we automatically collect from you
- Personal Information that we collect from other sources
- How we use the Personal Information that we collect
- How we share the Personal Information that we collect
- International Transfers of Personal Information
- How we store and secure the Personal Information we collect
- How to access and control your Personal Information: your choices
- Links to other websites
- California Online Privacy Act
- Children’s Personal Information
- Updates to this Privacy Policy
- Contact Us
4. Personal information you voluntarily provide to us and Why?
4.1 Personal Information
When you visit our Website, you may voluntarily provide Personal Information to us. These are
most commonly encountered
when:
- when you submit any query on our website,
- when you sign up for a free trial of our Services,
- when you request a private demo,
- when you request a quote/consultation,
- when you contact our customer service for support,
- when you explore career opportunities,
- when you participate in a contest, promotion, survey,
- when you register for newsletters or other communications from us;
- when you communicate with us using interactive features on our Website.
Personal Information you provide while visiting our Website, includes but it not limited to,
your first and last name,
e-mail address, company name and website address, job title, address, city, state, zip code
and country.
We use this Personal Information to communicate with you via email and better understand your
needs. Occasionally we may
use your Personal Information to contact you to complete surveys (that we use for marketing
and quality assurance
purposes), send you newsletters, offers, promotions, events and any other marketing
information that we think may be of
interest to you. However, please note that you will always be able to opt out of such
communications at any time (see
below).
5. Information we automatically collect and Why?
5.1 Information collected through Tracking Technologies
When you browse our Website, we may automatically collect certain information regarding your
visits on our Website
(“Usage Information”).
Usage Information may include your internet protocol (IP) address, your browser type and
operating system, device type,
other unique identifiers (including mobile device identification numbers), Websites you
visited before and after
visiting our Website, pages you view and links you click on while using our Website,
information collected through
cookies and other tracking technologies, information about your interactions with e-mail
messages, log files, and any
other information about how you interacted with our Website.
We may collect this information to analyze your online activities on our Website and across
third-party websites, to
recognize you when you return on our Website, to store information about your preferences
and to send you advertising
and marketing emails. As provided below, you may opt out at any time of such advertising and
marketing emails.
The technologies we use for Usage Information collection may include the following:
Cookies: Cookies are small information text files that are stored on your computer hard drive
by your web browser when
you use our Website. Cookies help us recognize you when you return to our Website. We also
use cookies to ensure you
obtain the information you request, to improve our Website navigation according to your
needs and to understand your
interests.
Strictly Necessary Cookies: Cintoo may use some strictly necessary cookies necessary to
enable you to use our Website
and some of its features, such as the language you choose while visiting our Website, or to
track your cookies consent.
Because these cookies are necessary to deliver the Website, you cannot refuse them. You can
always block or delete them
by changing your browser settings. However, some of our features on our Website may not
function properly if you disable
such cookies.
Performance and Functionality cookies: Cintoo may use performance and functionality cookies
to collect information about
how a Visitor may use our Website, for instance, which pages you visit most often, or if you
get an error message from a
web page. These cookies don’t collect personal information. However, without such cookies,
certain functionalities of
our Website may become unavailable.
Analytics/Internet-based Advertising cookies: Cintoo may use analytics and internet-based
advertising cookies to help us
understand how our Website is being used and how effective our marketing strategy is, or to
help us customize our
Website for you. We use Google Analytics to analyze the use of our website. Google Analytics
gathers information about
website use by means of cookies. We also use LinkedIn Insight Tag to enable in-depth
campaign reporting, retargeting and
gather valuable insights about our website visitors.
| Third Party |
Purpose: Internet-based Advertising/Analytical |
More Information |
| Google Analytics |
This cookie provides anonymized data to allow us to understand user behavior and
marketing performance across Cintoo
Group. |
https://tools.google.com/dlpage/gaoptout
|
| LinkedIn Insight Tag |
This cookie allows us to target the advertising we do on LinkedIn more
effectively by matching data we hold with that
held by LinkedIn. |
https://www.linkedin.com/legal/cookie-policy
|
Managing Cookies. You have the right to decide whether to accept or reject cookies. You can
exercise your cookie
preferences by clicking on the appropriate op-out links. Please direct any inquiry regarding
your cookie preferences to
privacy@cintoo.com.
5.2 Analytics Tools
We use Google Analytics to analyze information about your use of our Website. This service
helps
us to measure web
traffic and to improve the effectiveness of our Website. The information gathered relating
to
our Website is used to
create reports about the use of our Website. By using our Website, you allow Google to
retain
and use the information
collected about you in your use of Google Analytics, subject to the terms of Google’s
privacy
policy available at:
https://www.google.com/policies/privacy/.
5.2 Analytics Tools
We also use LinkedIn Insight Tag to analyze and gather deeper insights from marketing
campaigns
conducted on LinkedIn
via tracking, retargeting and web analytics tools. By using our Website, you allow LinkedIn
to
retain and use the
information collected about you via our use of LinkedIn Insight Tag, subject to the terms of
LinkedIn’s privacy policy
available at: https://www.linkedin.com/legal/privacy-policy.
5.3 Do not Track (“DNT”) signals
California law requires that operators of website and online services disclose how they
respond
to a Do Not Track signal
and whether other third parties may collect personal information about an individual’s
online
activities from their
Website or service.
Some browsers have incorporated “Do Not Track” features. Most of these features, when turned
on,
send a signal or
preference to the website or online service that a user visits, indicating that the user
does
not wish to be tracked. At
this time, Cintoo does not currently respond to Do Not Track signal. We continue to work
with
the online industry to
define a common understanding of how to treat Do Not Track signals.
6. Information we collect from other sources
We may also obtain information about you from other sources or retain third party services to
operate our Website and
help us monitor, collect, analyze and better understand your interactions with our Website.
These other sources may
include, without limitation, advertising services technologies and third-party advertisers,
sponsor links on other
third-party websites, database management, web analytics services.
7. How we use the information we collect
7.1 General Uses
We use your information, including Personal Information we collect about you for the
following,
but not limited,
purposes:
- To provide, operate, maintain improve and promote our Website;
- To enable you to access and use our Website;
- To communicate with you and respond to any Visitor’s query or request you have
submitted;
- To send you information you have requested from us (such as quotes);
- To send you information for marketing purposes and keep you posted on our latest product
announcements, and upcoming
promotional events (for opt-out instructions, see below);
- To analyze Visitors’ trends, usage and activities in connection with our, in order to
better
understand the Visitors’
preferences and improve their experience;
- To respond to you about any inquiry you have submitted;
- To provide customer service and support;
- To personalize our Website;
- To prevent or act against activities that are, or may be, in breach of our Privacy
Policy or
any other applicable law.
- To alert you about a security announcement;
- To carry out other legitimate purposes for which we obtain your consent.
7.2 Legal basis (for EEA Visitors only)
If you are a Visitor from the European Economic Area (“EEA”), our legal basis for
collecting
and
using the Personal
Information described above will depend on the Personal Information concerned and the
specific
context in which we
collect it.
However, we will normally collect Personal Information from Visitors only where we have
Visitors’
consent to do so,
where we need the Personal Information to perform a contract with you, where the processing
is
in our legitimate
interests and not overridden by your data protection interests or fundamental rights and
freedoms, or where we have your
consent. In some cases, we may also have a legal obligation to collect personal information
from
you.
If we ask Visitors to provide Personal Information to comply with a legal requirement or to
perform a contract, we will
make this clear at the relevant time and advise Visitors whether the provision of Visitors’
Personal Information is
mandatory or not (as well as of the possible consequences if Visitors do not provide their
Personal Information).
Similarly, if we collect and use Visitors’ Personal Information in reliance on our legitimate
interests (or those of any
third party), we will make clear to any Visitor at the relevant time why we need to that
Visitor’s Personal Information.
If we process personal information in reliance on Visitors’ consent, Visitors may withdraw
their
consent at any time.
If you have questions about or need further information concerning the legal basis on which
we
collect and use Visitor’s
Personal Information, please contact us using the contact details provided under the
“Contact
Us” section below.
8. How we share the information we collect
8.1 We may share your Information with our Service Providers.
We employ and contract with people and other entities that provide us with certain services,
such
as hosting,
maintenance and security of our Website, analytics (collectively, our “Service
Providers”)
to
assist in the provision of
our Website. We provide these Service Providers with only the Personal Information they need
to
perform their services
and work closely with them to ensure that your privacy is respected and protected. Unless we
tell you differently, our
Service Providers do not have any right to use Personal Information or other information we
share with them beyond what
is necessary to assist us. You hereby consent to our sharing of Personal Information with
our
Service Providers.
8.2 We may share your information in the event of a change of control.
We may also transfer and assign your Information in the event we are sold, acquired, or a
majority of our business is
acquired by a third party.
8.3 We may share your information with our related companies.
We may also share your Information with our related companies for purposes consistent with
this
Privacy Policy.
8.4 We may share your information in response to legal requests.
We reserve the right to disclose information you provide to us as required by law, in
response to
legal process and law
enforcement requests and as necessary or appropriate, in our view, to operate the Website,
process registrations and to
protect the rights or property of Cintoo (including but not limited to disclosure where we
believe that such disclosure
would be necessary or appropriate to investigate and defend ourselves against any
third-party
claims or allegations) or
to protect the rights, safety or property of our Visitors or others.
9. International Transfers of Personal Information
Cintoo may transfer your Personal Information between the Cintoo Group and/or to the third
parties’ providers discussed
above. We may transfer your Personal Information outside the EEA relying on appropriate or
suitable safeguards or
specific derogations recognized under data protection laws, including the GDPR.
The European Commission has adopted standard data protection clauses, which provide
safeguards
for Personal Information
transferred outside of the EEA. We may use Standard Contractual Clauses when transferring
Personal Information from a
country in the EEA to a country outside the EEA. If your Personal Information are affected,
you
can request a copy of
our Standard Contractual Clauses by contacting us as set forth in the Contact Us section
below.
10. Security and Protection of Information
10.1 Security
Cintoo is committed to ensuring the security of your Personal Information. We take reasonable
precautions to protect the
confidentiality and security of your Personal Information placed on our Website.
Any Personal Information that we store is contained behind secured networks and is only
accessible by a limited number
of persons who have special access rights to such systems and are required to keep the
information confidential. In
addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL)
technology.
We strive to take reasonable measure to protect your security. However, no security system is
impenetrable we cannot
guarantee that any information may be accessed, disclosed, altered or destroyed by any
breach.
10.2 Personal Information Retention
As a controller of Personal Information of our Website’s Visitors, we retain the Personal
Information we collect where
we have an ongoing legitimate business need to do so or until delete your account, whichever
comes first. This is a
case-by-case determination that depends on the nature of the date, why it is collected.
When you delete your account or when we have no ongoing legitimate business need to process
your
Personal Information,
we will either delete it or anonymize it.
For example, where we are processing Personal Information based on your consent, that you
voluntarily submitted to us,
we generally will retain the Personal Information for the period of time necessary to carry
out
the processing
activities to which you have consented (subject to your right, under certain circumstances
to
erase some of your
Personal Information, see below Section 11).
11. Your choices
11.1 Promotional and Newsletter Communications.
You may opt out of receiving promotional and newsletter marketing emails by following the
opt-out
instructions provided
in the bottom of those emails. We will process your request within a reasonable time after
receipt. You will continue to
receive transaction-related emails regarding products or services you have requested and
administrative communications,
such as updates to this Privacy Policy.
11.2 Accessing, Correcting or Editing your Personal Information.
You may update, correct or editing Personal Information associated with your account by
contacting us by email at
privacy@cintoo.com. Updates, corrections and edits will be approved within a reasonable time
after receipt.
11.3 Deleting your Personal Information.
You may delete your account at any time by contacting us by email at privacy@cintoo.com.
Deletion
will be approved
within a reasonable time after receipt, and we will not retain any Personal Information
after
deletion, except the
retention of certain information as required by law or for legitimate business purposes.
11.4 Exporting your Personal Information.
If you would like to export your Personal Information, you will have to contact us by email
at
privacy@cintoo.com. We
will send your exported data, free of charge within a reasonable time after receipt of your
request.
11.5 Request that we stop using your Personal Information.
You may ask us to stop accessing, storing or using your Personal Information where you
believe we
don’t have the
appropriate rights to do so. For such request, you may contact us by email at
privacy@cintoo.com. We will investigate
then respond to your request within a reasonable time.
12. California Online Privacy Protection Act
If you are a California resident, California law permits you to request information regarding
the
disclosure by Cintoo
of your Personal Information to a third party for that third party’s direct marketing
purposes.
To make such request and
opt out at any time after granting approval, please contact us by email to
privacy@cintoo.com.
13. Children
The Website is not directed at children under the age of 18. We do not knowingly solicit or
collect Personal Information
from children under the age of 18.
14. Updates
If our Privacy Policy changes, we will post any changes on this page and if the changes are
significant, we will post a
notice on the Services homepages or will send you an email. We advise you to keep record of
prior versions of this
Privacy Policy. We also encourage you to review this Privacy Policy regularly to stay
informed
about our practices and
the ways we can help you to protect your privacy. You will be bound by any changes to the
Privacy Policy when you use
the Services after such changes have been first posted.
15. Contact
If you have any questions or concerns about how your Personal Information is handled, please
direct your inquiry to
privacy@cintoo.com.